Privacy policy

This Application hosts this page and collects certain Personal Data of the Users.

Owner and Data Controller

Urselia BV
Hekslaan, 3870 Heers, Belgium

Types of Data Collected

Among the types of Data that this Application collects, by itself or through third parties, are: email address, Cookie, Usage Data, phone number, first name, last name and website.

Full information regarding each type of Personal Data collected is provided in the dedicated sections of this privacy policy or through specific explanatory text displayed prior to the Data collection.

Personal Data may be provided by the User, or, in the case of Usage Data, collected automatically when using this Application.

Unless stated otherwise, the provision of all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its Services. In cases where this Application specifically states that certain Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

If Users are unsure which Personal Data is mandatory, they can contact the Owner.

The use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application is for the purpose of providing the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if any.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Method and location of data processing

Processing method

The Owner takes appropriate security measures to prevent unauthorised access to, disclosure, modification, or unauthorised destruction of the Data.

The processing of the Data is carried out using computers and/or IT tools, following organisational procedures and methods that are strictly related to the indicated purposes. In addition to the Owner, in certain cases the Data may also be accessible to certain persons in charge of the processing involved in the operation of this Application (administration, sales, marketing, legal, system administration) or external parties appointed as Data Processors by the Owner (such as third-party technical service providers, mail providers, hosting providers, IT companies, communication agencies). The updated list of these parties may be requested from the Owner at any time.

Legal basis for processing

The Owner may process Personal Data relating to Users in any of the following cases, if:

• Users have given their consent for one or more specific purposes; Note: In some jurisdictions, the Owner may be allowed to process Personal Data until the User objects to this (“opt-out”), without the need for consent or any other of the following legal bases. However, this does not apply when European data protection law applies to the processing of Personal Data;

• the provision of Data is necessary for the performance of a contract with the User and/or for any pre-contractual obligations thereof;

• processing is necessary for compliance with a legal obligation to which the Owner is subject;

• the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Owner;

• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner is happy to clarify the specific legal basis applicable to the processing, and in particular whether the provision of Personal Data is a statutory or contractual obligation, or a necessary requirement to enter into a contract.

Location

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the location of Users, the transfer of personal data may involve User Data being transferred to a country other than their own. For more information on the processing location of such transferred Data, Users can consult the article with details on the processing of Personal Data.

Users also have the right to be informed about the legal basis for the transfer of Data to a country outside the European Union or to an international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to protect their Data.

Should such a transfer take place, Users can find out more by consulting the relevant articles in this document or by enquiring with the Owner using the details provided in the contact section.

Retention period

Personal data is processed and stored for as long as is necessary for the purpose for which it was collected.

Therefore, the following applies:

• Personal data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

• Personal data collected for the purposes of the Owner’s legitimate interests shall be retained for as long as necessary to fulfil those purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. In addition, the Owner may be obliged to retain Personal Data for a longer period when this is necessary for compliance with a legal obligation or upon order of a public authority.

Following the retention period, the Personal Data are erased. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be exercised after the retention period has expired.

The purpose of the processing

Data concerning the User are collected to allow the Owner to provide its Services, as well as for the following purposes: Managing contacts and sending messages, Interaction with external social networks and platforms, Analytics, Managing user databases, Contacting the User, Content commenting, Displaying content from external platforms, Hosting and backend infrastructure, Infrastructure monitoring, Spam protection, and Traffic optimisation and distribution.

Users can find more detailed information about these purposes of processing and about the specific Personal Data used for each purpose in the relevant articles of this document.

Detailed information about the processing of Personal Data

Personal data are collected for the following purposes using the following services:

Analyses

The services described in this section enable the Owner to monitor and analyse internet traffic, which may be used to track user behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the collected Data to track and examine the use of this Application, to prepare reports on its activities and to share them with other Google services.

Google may use the collected data to frame and personalise the advertisements of its own advertising network.

Collected Personal Data: Cookie and Usage Data.

Google Tag Manager (Google Inc.)

Google Tag Manager is an analytics service provided by Google Inc.

Collected Personal Data: Cookie and Usage Data.

User Database Management

With this type of service, the Owner can create user profiles from an email address, a first name, or other information that the User provides to this Application, and the User's activities can be tracked by analytics features. This Personal Data may also be linked to publicly available information about the User (such as social network profiles) and used to build private profiles that the Owner can view and use to improve this Application.

Certain services may also send periodic messages to the User, such as email messages based on specific actions carried out within this Application.

Infrastructure monitoring

With these kinds of services, this Application can monitor the use and behaviour of its components to improve performance, operation, maintenance, and the detection and troubleshooting of faults.

Which Personal Data are processed depends on the characteristics and the way in which these services, which have the function of filtering the activities of this Application, are implemented.

New Relic

New Relic is a monitoring service provided by New Relic Inc.

The way in which New Relic is integrated means that it filters all traffic from this Application, i.e. communication between this Application and the user’s browser, whilst also collecting analytics data within this Application.

Collected Personal Data: various types of data described in the service's privacy policy.

Contact with the User

Contact form

By filling in the contact form with their Data, the User authorises this Application to use these details to reply to requests for information, quotes, or any other kind of request as indicated in the header of the form.

Mailing list or newsletter

By registering for the mailing list or newsletter, the User’s email address will be added to the list of contacts who may receive email messages containing commercial or promotional information relating to this Application. Your email address may also be added to this list if you sign up for this Application or after making a purchase.

Managing contacts and sending messages

Services of this kind can be used to manage a database of email contacts, telephone contacts or other contacts for the purpose of communicating with the User.

These services may also collect data on the date and time at which the message was viewed by the User, and on the User’s interaction with it, such as clicking on links within the message.

Comments on the content

Content commenting services allow Users to comment on and publish comments about the content of this Application.

Depending on the settings chosen by the Owner, Users may also post their comments anonymously. If the Data provided by the User includes an email address, this may be used to send notifications regarding comments on the same content. Users are responsible for the content of their own comments.

If a third-party content commenting service has been installed, it may still collect traffic data for the pages on which the commenting service is installed, even if Users do not use the content commenting service.

Directly managed feedback system

This application has its own internal feedback system.

Hosting and back-end infrastructure

Services of this kind have the purpose of hosting data and files that enable this Application to run and be distributed, as well as providing a ready-to-use infrastructure for the operation of specific features or parts of this Application.

Some of these services operate via servers that are geographically dispersed, which can make it difficult to determine where the personal data is actually stored.

DigitalOcean (DigitalOcean Inc.)

DigitalOcean is a hosting service provided by DigitalOcean Inc.

Collected Personal Data: various types of data described in the service's privacy policy.

Interaction with external social networks and platforms

These types of services allow users to interact directly with social networks or other external platforms from within the pages of this Application.

The interaction and information obtained through this Application are always governed by the User’s privacy settings for each social network.

If a service has been installed that enables interaction with social networks, it may still collect traffic data for the pages on which the service has been installed, even if Users do not use it.

Facebook ‘Like’ button and social widgets (Facebook, Inc.)

The Facebook ‘Like’ button and social widgets are services provided by Facebook, Inc. that enable interaction with the Facebook social network.

Collected Personal Data: Cookie and Usage Data.

LinkedIn button and social widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are services that enable interaction with the LinkedIn social network, and are provided by LinkedIn Corporation.

Collected Personal Data: Cookie and Usage Data.

Pinterest “Pin it” button and social widgets (Pinterest)

The Pinterest ‘Pin It’ button and social widgets are services that enable interaction with the Pinterest social network, provided by Pinterest Inc.

Collected Personal Data: Cookie and Usage Data.

Twitter’s ‘Tweet’ button and social widgets (Twitter, Inc.)

The Twitter ‘Tweet’ button and social widgets are services provided by Twitter Inc. that enable interaction with the Twitter social network.

Collected Personal Data: Cookie and Usage Data.

Traffic optimisation and distribution

With services of this kind, this application can distribute its content using servers in various countries and optimise its performance.

The personal data processed depends on the characteristics of these services and the way in which they are implemented. Their function is to filter the communication between this Application and the User’s browser.

Given the widespread nature of this system, it is difficult to determine the locations to which content containing the User’s personal data is transferred.

Cloudflare (Cloudflare)

Cloudflare is a service for optimising and distributing traffic, provided by Cloudflare Inc.

The way in which Cloudflare is integrated means that it filters all traffic via this Application, i.e. communication between this Application and the User’s browser, whilst also collecting analytics data from this Application.

Personal Data Collected: Cookies and various types of data as described in the service’s privacy policy.

Spam protection

These types of services analyse the traffic from this Application, which may contain Users’ Personal Data, in order to filter out traffic, messages and content identified as spam.

Display of content from external platforms

Services of this kind allow you to view content hosted on external platforms directly from the pages of this Application and to interact with it.

If this type of service is installed, it can still collect website traffic data for the pages on which the service is installed, even if Users do not use it.

Google Fonts (Google Inc.)

Google Fonts is a font visualization service provided by Google Inc. that allows this Application to integrate content of this kind on its pages.

Collected Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service.

Google Maps widget (Google Inc.)

Google Maps is a mapping visualisation service provided by Google Inc., which allows this Application to embed this type of content on its pages.

Collected Personal Data: Cookie and Usage Data.

YouTube video widget (Google Inc.)

YouTube is a video content visualisation service provided by Google Inc. that allows this Application to incorporate this kind of content on its pages.

Collected Personal Data: Cookie and Usage Data.

User Rights

Users may exercise certain rights regarding their Data processed by the Owner.

Users have, in particular, the right to do the following:

• to withdraw their consent at any time. Users have the right to withdraw their consent if they have previously given consent for the processing of their Personal Data.

• To object to the processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. More information can be found in the specific article below.

• To gain access to their data. Users have the right to know whether the Owner carries out the Data Processing, to be informed of certain aspects of the processing and to obtain a copy of the Data being processed.

• To verify their data and request rectification. Users have the right to verify the accuracy of their Data and to request its update or rectification.

• To restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their Data. In that case, the Owner will not process their Data for any purpose other than storing it.

• To have their personal data erased or otherwise removed. Users have the right, under certain circumstances, to have the Owner erase their Data.

• To receive your data and have it transmitted to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to transmit those Data to another controller without hindrance. This provision applies provided that the Data are processed by automated means and that the processing is based on the User's consent, on a contract to which the User is a party or on pre-contractual obligations arising therefrom.

• To lodge a complaint. Users have the right to lodge a complaint with their competent data protection authority.

More information about the right to object to processing

When Personal Data is processed in the public interest, in the exercise of official authority vested in the Owner, or for the purposes of the legitimate interests pursued by the Owner, the User may object to such processing by providing a ground related to his or her particular situation to justify the objection.

However, Users should be aware that if their Personal Data is processed for direct marketing purposes, they can object to that processing at any time, without giving any reason. Users can find out whether the Owner is processing Personal Data for direct marketing purposes in the relevant sections of this document.

How to exercise these rights

Requests to exercise User rights can be directed to the Owner via the contact details provided in this document. These requests are free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookie policy

This application uses cookies. More information and the full notice can be found in our cookie policy.

Additional information about data collection and processing

Legal proceedings

The Owner may use the User's Personal Data for legal purposes, in court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

The User acknowledges that the Owner may be required to disclose Personal Data at the request of public authorities.

Additional information regarding the User's Personal Data

In addition to the information contained in this Privacy Policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For the purpose of operation and maintenance, this Application and any third-party services may collect files that record interaction with this Application (system logs) or use other Personal Data (such as the IP address) for this purpose.

Information not included in this policy

Further information regarding the collection or processing of Personal Data may be requested from the Owner at any time. Please refer to the contact information at the beginning of this document.

How requests not to track browsing traffic are handled

This application does not support requests not to track your browsing traffic.

Read the privacy policy of the third-party services used to determine whether they comply with requests not to track your browsing traffic (Do Not Track).

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – by sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

If the changes relate to processing activities based on the User's consent, the Owner must obtain the User's consent again, insofar as this is required.

Definitions and legal framework

Personal data (or Data)

All data that, directly, indirectly or in conjunction with other data – including a personal identification number – enable the identification or identifiability of a natural person.

Usage data

Information collected automatically from this Application (or third-party services employed in this Application), which includes: the IP addresses or domain names of the computers utilised by the Users who use this Application, the URI (Uniform Resource Identifier) addresses, the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (successful, error, etc.), the country of origin, the features of the browser and the operating system used by the User, the various time details per visit (such as the time spent on each page of the application) and the details about the path followed within the application, with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The person using this Application, who, unless otherwise specified, coincides with the Data Subject.

Person concerned

The natural person to whom the Personal Data relates.

Data processor (or Data controller)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Processor, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller is the Owner of this Application, unless otherwise specified.

This Application

The means by which the User's Personal Data is collected or processed.

Service

The Service provided by this Application as described in the relevant terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise indicated, all references in this document to the European Union include all current member states of the European Union and the European Economic Area.

Cookie

Small data file stored on the User's device.

Legal information

This privacy statement has been drawn up on the basis of provisions from various legislative rules, including Article 13/14 of European Regulation 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, unless stated otherwise within this document.